Privacy Policy

Effective August 30, 2025

1. Introduction

Graceful Access LLC (“Graceful Access™,” “we,” “us,” or “our”) is committed to protecting your privacy and complying with applicable data protection laws, including CalOPPA, CCPA, GDPR, and others.

2. Information We Collect

We may collect:

  • Personal Data: Name, email, job title, organization, phone number, and any information you provide during account creation or contact forms.

  • Usage Data: IP address, browser type, device info, pages visited, and interaction logs via cookies and analytics.

  • Course Data: Training progress, quiz responses, account credentials (handled securely).

3. How We Use Your Information

We use your data to:

  • Deliver services (e.g., course access, account management, customer support).

  • Communicate updates, administrative messages, or newsletters (only if consented).

  • Improve our site and training modules.

  • Comply with legal obligations.

4. Sharing Your Information

We do not sell your personal data. We may disclose information:

  • To trusted third-party service providers (e.g., email hosts, analytics, payment processors) under contractual confidentiality.

  • If required by law or in response to legal requests.

  • During ownership changes (e.g., merger, sale), with notice provided.

5. Cookies & Tracking

We use cookies and analytics tools (e.g., Google Analytics) to optimize user experience.
Cookies are categorized as essential, functional, or performance. You can manage or opt out of cookies via your browser settings.

6. Your Privacy Rights

Depending on your location, you have rights to:

  • Access, update, correct, or delete your personal data.

  • Object to processing, request data portability, or withdraw consent.

  • Opt out of promotional communications.

  • California residents: Request data disclosure or deletion under CCPA.

  • EU residents: Exercise GDPR rights by contacting us.

To exercise any rights, email info@gracefulaccess.com with “Privacy Request” in the subject.

7. Data Retention & Security

We retain your data as long as necessary to fulfill business or legal obligations.
Data is protected via encryption, access controls, and secure storage.
While we strive for data security, we cannot guarantee absolute protection against breaches.

8. Children’s Privacy

Our services are not intended for children under 16. We do not knowingly collect their data. Contact us if you suspect we’ve received such data.

9. International Transfers

If your data is transferred internationally, we ensure proper safeguards—like standard contractual clauses—are in place to comply with data protection laws.

10. Updates to This Policy

We may update this policy periodically. We’ll post the updated version here with the effective date. Continued use after changes signifies acceptance.

11. Contact Us

For privacy concerns, questions, or requests:
Email: info@gracefulaccess.com